Nomad AI Systems

Your Data Rights

These pages describe how Nomad AI Systems operates today. They are not a substitute for personalised legal advice. If you need a formal review for your jurisdiction, speak with a qualified lawyer. Entity registration details (for example ABN) will be listed here once finalised.

Nomad AI Systems (nomadsys.tech) respects your ability to control personal information we hold about you. This page is the practical guide — what you can ask for, how to ask, and what happens next. Full legal detail lives in the Privacy Policy.

1. Rights we support

  • Access — ask what personal information we hold about you and receive a copy in a usable format where practicable.
  • Correction — ask us to fix inaccurate or incomplete personal information (you can also update many fields in-product).
  • Deletion — request deletion of your account and associated personal information, subject to legal retention (for example certain billing records).
  • Portability — request an export of journal / account data you provided, in a common machine-readable form where practicable (for example CSV of trades you can already export from the product where available).
  • Opt-out of non-essential processing — withdraw from optional AI features by not using them; clear device preferences in your browser; contact us about analytics concerns.
  • Complaint — if unresolved, complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au. EEA/UK users may also contact their local supervisory authority.

2. How to make a request

  1. Email privacy@nomadsys.tech from the address on your account (so we can verify it is you).
  2. Say which right you want to exercise (access, correction, deletion, portability, or other) and include enough detail for us to locate your account.
  3. We aim to respond within 30 calendar days. Complex requests may take longer; we will say so.

For billing cancellations use Account → Manage billing or billing@nomadsys.tech. Technical account lockouts: support@nomadsys.tech.

3. What deletion means

When deletion is completed, we delete or de-identify personal journal and account data that is no longer needed. We may retain limited records required by law or for dispute resolution (for example Stripe invoice history). Device-only local storage (chart drawings, theme) remains on your device until you clear it.

We will not knowingly keep personal data we promised to delete, and we will not delete records we are legally required to keep solely because it is inconvenient. If something cannot be deleted, we will explain why.

4. Children

Accounts require a minimum age of 13. If you believe someone under that age registered, contact privacy@nomadsys.tech and we will delete the account.

5. Plain-English summary

  • What we collect: account identity, journal content you enter, billing identifiers, security/usage logs, and (when you use Pro AI) the content needed for that analysis.
  • Why: to run Nomad Journal, bill Pro, keep the Service secure, and improve reliability.
  • How we protect it: see Security Practices.
  • How long: while your account is active, then deleted/de-identified on request subject to legal holds.

Last updated: 14 August 2026.