Nomad AI SystemsSupport
Need help with Nomad Journal or Nomad AI Systems? Use the contacts below, or skim the quick answers for CSV import, AI Analytics, and Nomad grades.
Quick answers
How do I import trades from CSV?
On Pro, open Import CSV in the journal sidebar. Paste a Tradovate / Apex Orders export or a ProjectX / TopstepX Trades export. Auto-detect picks the format; use the how-to links on that page for step-by-step export instructions. Review the preview, then import into your active account.
What is AI Analytics?
Pro's analytics coach answers questions about your journal — sessions, weekdays, risk vs your strategy rules, notes, and process. It uses data already in your account; it is not live market advice.
What are Nomad grades?
Process grades (A–F) score decision quality from structure, strategy/journal rules, and risk size vs your account — not whether the trade was green or red. Open a trade detail to see the grade and reasons.
Screenshot vs CSV?
Screenshot analysis fills a single trade from a TradingView chart. CSV import is faster when you already have a day's fills from your prop platform and want them in the journal without retyping.
Technical support
Login issues, bugs, CSV import, AI Analytics, Nomad grades, Backtesting (Beta), and account access.
support@nomadsys.techBilling & subscriptions
Payments, invoices, refunds, and subscription changes.
billing@nomadsys.techGeneral enquiries
Partnerships, feedback, and other questions.
enquiries@nomadsys.techPrivacy & data
Data deletion and privacy requests.
privacy@nomadsys.tech